By using a WhatsApp Integrator, businesses can send transactional messages to customers, such as order confirmations, shipping notifications, and payment reminders. They can also use WhatsApp to receive customer feedback and resolve issues.

Moreover, the Integrator allows businesses to send order or invoice documents to customers through WhatsApp, making it easier for customers to track their orders and payments.

The WhatsApp Integrator also helps businesses manage their conversations with customers, allowing them to route messages to the right team or agent, set up automated responses, and integrate with their existing CRM and helpdesk systems.

Overall, the WhatsApp Integrator is a powerful solution that helps businesses integrate the WhatsApp Business API into their workflows and communicate with customers in a more efficient and effective way.